Xbox’s former COO has ‘serious concerns’ about her abrupt departure

November 2, 2026 Tom Warren

Vector collage of the Xbox logo.

Xbox's former chief operating officer, Helen Chiang, suddenly left Microsoft less than two weeks ago after being promoted into the role in July. I wrote in my Notepad newsletter last week that it seemed very weird for Chiang to suddenly depart Microsoft after 21 years with a surprisingly short memo from Xbox CEO Asha Sharma. Now, Chiang says she has "serious concerns" about how she was treated.

In a lengthy LinkedIn post, Chiang doesn't dispute that she was fired, but she doesn't say why she was let go. Eurogamer reported last month that Chiang had been "terminated for policy violations," but she says this is "not accurate."

Chiang denies …

Read the full story at The Verge.

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