You can text DoorDash’s AI bot to ‘order my usual’ and it will figure the rest out

September 30, 2026 Jess Weatherbed

Two mobile screenshots showing DoorDash text ordering and courier returns features.
DoorDash is also expanding its Dasher returns feature nationwide in November. | Image: DoorDash / The Verge

DoorDash is launching new ways to use the local delivery platform, including text message ordering, drone deliveries, and retail returns. The new message ordering feature builds on capabilities that the Ask DoorDash AI chatbot introduced to the DoorDash app in June, allowing you to get recommendations and offload your browsing while skipping the app entirely.

"Ordering is now as easy as sending a text," DoorDash said in its press release. "Whether you're requesting a specific dish, asking for a local recommendation based on your mood, or telling DoorDash to 'order my usual protein bowl to the office,' it searches local spots, suggests a car …

Read the full story at The Verge.

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